Competence Engineer - Mechanical/Electrical Engineer
Introduction
ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Wilton, CT, Chandler, AZ and San Jose, CA.
Job Description
In the ASML product life cycle you will have the following responsibilities:
-Perform analysis of structural issues of the systems at our customers.
-Identify structural improvements to the design of ASML products and estimate their impact on CS operation
-Identify structural improvements to the Service Mix and implement them globally in CS
-Handshake and validate Service Mix that is supplied with new products and functionalities by Development & Engineering while safeguarding the needs for Fab Teams to be able to execute maintenance independently of external support.
-Transfer and maintain all relevant knowledge to the CS field engineers in the form of documentation, training and Knowledge Transfer.
-Facilitate and maintain a global competency network.The sector Customer Support (CS) is responsible for the maintenance, repair and continuous improvement of ASML systems at customer locations and supporting the customers in the use of these systems in their production process.
CS Central enables effective support of the customer by providing technical knowledge and process support to the field offices. EUV engineering is part of New Product Introduction and Node Transition segment in the CS. The CS SE Competency Engineer reports to the group lead CS NPI EUV Engineering.
Education
Bachelor or Master Degree in a technical area or equivalent experience
Experience
Preferably 3 years or more work experience in an engineering or customer support role.
Personal skills
-Pro-active attitude and taking initiative;
-Analytical skills;
-Helicopter view;
-Flexible but result driven;
-Team player with excellent communication skills in a multicultural work environment.
-Excellent verbal and writing skills in English.
-Ability to travel up to 15% of the time.
Context of the position
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
-The employee is occasionally required to move around the campus.
-The employee may occasionally lift and/or move up to 20 pounds.
-May require travel dependent on company needs.
-Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
-Can work under deadlines.
-The environment generally is moderate in temperature and noise level.
-Must be able to read and interpret data, information, and documents.
-Can observe and respond to people and situations and interact with others encountered in the course of work.
-Can learn and apply new information or skills.
Other information
EEO/AA (W/M/Vets/Disability) Employer